What Data We Collect and Why
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and the e-wallet identifiers you link for deposits and withdrawals via DANA, OVO, or GoPay. We also log device and session data each time
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you access the lobby, which helps us detect unusual login activity and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors — such as the transaction reference passed to your DANA or OVO app — is
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limited to what those processors need to complete the transfer. Where local law requires us to retain transaction records, we hold them for the period the law specifies; all other account data is kept only as long as your account remains active or as needed to
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resolve any open disputes. Access to your stored data is restricted to authorised staff and the payment rails you have connected. If you are in Semarang or anywhere else in a supported region, the same data rules apply to your account. Availability of this service depends
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on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.